Patient Satisfactory Survey – Physician Family

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(800) 501-9817

Physician Family

Pharmacy Compound & Mini Clinic

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Home
Pharmacy
Clinic
Pfpharmacy Compounding
Our Speciality
About
- Philosophy
- Team
- F.A.Q
- Blog
- Community Give Back
Contact

Physician Family Pharmacy Patient Survey

Patient Survey

Please help us improve our service by completing this brief survey. We appreciate your honest feedback and look forward to serving you again soon!

1. Please rate your interactions with the Physician Family Pharmacy staff:

My phone calls are answered promptly *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

People who answer my calls or meet with me are helpful *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

People really listen to me when I call or have an appointment *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

People take time to answer all of my questions *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

People spend enough time with me when I call or during my appointments *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

I receive proper counseling on my medications, including how to use or take them *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

I receive information on side effects or other problems that I could have with my medications *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

People show respect for what I have to say *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

People show me empathy and are concerned for my needs *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

People are concerned for my privacy *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

People I speak with know about my disease *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

People I speak with know about the medications I’m taking *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

People helped solve problems with my insurance in a timely fashion *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

People helped me get financial assistance for my prescriptions *

Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable

2. Additional comments and/or feedback:

3. Optional:

Name

Email Address

Numbers

4. Would you like a phone call follow-up to this survey?

Yes
No

Comment

ADDRESS

Palm Beach County
5869 Lake Worth Rd. Greenacres, Fl 33463
P: Toll Free - (800) 501-9817
P: Palm Beach - (561) 501-1874
P: Pharmacist Line - (561) 508-8449
F: Palm Beach Fax - (561) 508-8508

Broward County
9716 Pine Blvd Pembroke Pines, Fl 33024
P: Pembroke Pines - (954)-676-1847
F: Pembroke Pines Fax -(954) 633-7853

Miami Dade County
Opening Up Summer 2020

FIND US ONLINE

CustomerService@PhysicianFamilyPharmacy.com
www.PhysicianFamilyPharmacy.com

Find us on:

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PHARMACY HOURS

Greenacres
Mon-Fri: 9 AM - 6 PM

Pembroke Pines
Mon-Fri: 10 AM - 7 PM

CLINIC HOURS

Mon-Fri: 9 AM - 6 PM MiniClinic@physicianFamilyPharmacy.com

Let's Get Better

NEW PHARMACY PATIENT?

We’ll help you transfer or get a new prescription.
Call the Pharmacy at (800) 501-9817

NEW CLINIC PATIENT?

We can help. Call to get scheduled.
Call the Clinic at (800) 501-9817

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