Frequently Asked Question
PfPharmacy Questions:
Wrong pharmacy phone number ?
How do I transfer my prescriptions to Physician Family Pharmacy Compound & Mini Clinic Pharmacy?
Wrong location information ?
We deliver throughout Palm Beach, Broward, and Miami-Dade and its surrounding areas. Our friendly, professional team of drivers takes great pride in delivering your medications right to your door. You can choose to either pay the driver on delivery or put a credit card on file with us. Prescription Delivery is free. We deliver in all types of weather so when you can’t make it to Physician Family Pharmacy Compound & Mini Clinic Pharmacy, let the pharmacy come to you!
If I have a question for my pharmacist, how can I talk to them?
Our pharmacists are available to answer your questions onsite and over the phone, no appointment necessary. If you visit the Physician Family Pharmacy Compound & Mini Clinic Pharmacy, we have a pharmacist up front and ready to take your questions. We also have a private consultation room if you need it. To talk to a pharmacist over the phone, call us at (800) 501-9817
.
I received a list of pharmacies from my insurance company and Physician Family Pharmacy Compound & Mini Clinic Pharmacy + Clinic is not listed. What does that mean?
It is probably nothing to worry about. The brochures provided by insurance companies usually only list a small number of local pharmacies. Often independent pharmacies are omitted in favor of larger retailers. We accept all major insurance plans and it is very likely that we accept yours.
Does Physician Family Pharmacy Compound & Mini Clinic Pharmacy accept my insurance plan?
Physician Family Pharmacy Compound & Mini Clinic Pharmacy accepts almost all insurance plans. The only way to know for sure is to bring your insurance card by or give us a call. Very rarely there will be an insurance plan that we do not yet accept, but in these cases we can call the insurance plan and set you up so that your prescriptions are covered.
If generic drugs are so much cheaper than brand name drugs, how can they work as well?
Generic manufacturers can make their drugs cheaper because they do not pay the development and marketing costs that the maker of the brand product pays. However, in order for a generic drug to be approved by the FDA, it must not only be proven safe and effective but it also must work the same way in the body as the brand drug.
My pharmacy told me that they can’t get one of the drugs I am on. How is that possible and can you help me?
Drug shortages can occur for a number of different reasons, including problems obtaining raw materials, manufacturing issues, discontinuation of drug products, and drug recalls. Physician Family Pharmacy Compound & Mini Clinic Pharmacy works hard to stay on top of drug shortages by making sure we order enough product when a potential problem arises. If a drug shortage is prolonged, we can work with you to find a similar drug so that your drug therapy is as uninterrupted as possible.
What services does Pharmacy offer?
We offer many services for our patients that offer quality care and convenience.
Free Delivery
Med Sync
Medication Lists
Help for Care Givers
Compounding
Vaccinations
Rx Drive Thru
Pharmacist Accessibility
Medicare Open Enrollment
PfPharmacy Clinic:
Who operates the Clinic?
Dr Regine Bataille Collaborating Physician with Nurse Practitioner Sandra Vachon Family Medicine manages the primary care clinic
When is the Clinic open?
The Physician Family Pharmacy Compound & Mini Clinic Clinic is open seven days a week.
Greenacres: Mon-Fri: 9 AM – 6 PM
Pembroke Pines: Mon-Fri: 10 AM – 7 PM
What services does the PFPharmacy Clinic offer?
Pfpharmacy Clinic is a walk-in clinic that offers the following services: Same-day doctor visits, x-rays, stitches for cuts, broken bones, UTIs, sprains and strains, allergies, animal bites, migraines, fevers, and more.
What does Patient Center Medical Home (PCMH) mean?
Pfpharmacy Clinic is run by the Dr Regine Bataille Collaborating Physician with Nurse Practitioner Sandra Vachon Family Medicine, a nationally accredited Patient Center Medical Home (PCMH). PCMH means that the clinic encompasses five functions and attributes.
- Comprehensive Care
- Patient Centered
- Coordinated Care
- Accessible Services
- Quality and Safety
What does this mean for you? You’ll have shorter wait times for immediate needs and a better experience when getting treatment, you’ll also be working with a team dedicated to providing access and affordability to your health care.
PfPharmacy Access:
What services does Physician Family Pharmacy Compound & Mini Clinic Access offer?
We fill prescription medications for patients who live at home and manage their own medications, independent residents, and patients living at home who receive assistance with their medications. We also provide a wide range of over-the-counter products and compounding services to meet all pharmacy related needs. We accept Medicaid and Medicare prescription plans in addition to private insurance and cash paying patients.
- Prescriptions at competitive prices
- Refill synchronization and automation
- Secure free delivery
- Pharmacist reconciliation and consultation
- Emergency access to pharmacists
- Flexible payment options
- Follow up care calls
Who is Access designed for?
Patients who:
- Are on complex medication regimens
- Have multiple medical conditions
- See multiple doctors
- Have limited mobility and/or transportation
- Need assistance with medication adherence
What advantages does access offer?
- Increased quality of life for patients and family members
- Spend more time enjoying life at home
- Increased medication compliance
- Fewer trips to the pharmacy
- Fewer admissions to hospitals and long-term care facilities
- One-stop shop for increased safety
- Free delivery to save you time and money
- Decreased health care costs
- Refill synchronization and automation
- Emergency support
- Flexible payment options
How do I fill my prescriptions?
Your doctor will send prescriptions to the pharmacy just like they normally do, we will fill your prescriptions and sync them with your other prescriptions for your cycle date. We will help you keep on track with your medications by proactively managing your medications.
What do I need to bring to my doctors appointment?
Take your updated patient medication list in your plastic wallet holder to all doctor appointments. Your doctor may ask you to physically bring in your medications as well. If you have questions, it can be helpful to write them down ahead of time so you remember to ask them during your appointment.
Who do I call if I have a problem?
Call (800)-501-9817
What if I get put on a new medication or doctor changes one of my medications?
Have your provider send us all medication updates and changes as soon as possible. We will fill your new medication, synchronize it with your regular monthly prescriptions, and deliver it to your door.